Frequently Asked Questions
How do I place an order?
Select your preferred product, add it to your cart, provide your delivery details, and complete payment through our secure checkout system.
What payment methods do you accept?
Elisel Store accepts payments through Paystack. Customers can make payments using Mobile Money services including MTN MoMo, Telecel Cash, AirtelTigo Money where available, bank cards, and other payment options supported by Paystack.
Are payments secure?
Yes. All payments are processed securely through Paystack. Elisel Store does not store customers' payment credentials or sensitive financial information.
Do you deliver across Ghana?
Yes. We provide delivery services to customers across Ghana.
How long does delivery take?
Orders are processed within 1 to 2 business days. Delivery time depends on the customer's location and courier availability.
Can I return a product?
Yes. Eligible products can be returned according to our Refund and Return Policy.
How do I contact customer support?
You can contact us through:
Email: eliselstoreofficial@gmail.com
Phone: +233560653572